Why Choose Us For Your Next Catering Event?
Reliable, On-Time Delivery
Fresh, High-Quality Food
Easy Online Ordering
Dietary Options for Every Team
Check if we deliver to you?
We deliver to you!
Most Popular Office Catering Items
Why Sydney CBD Offices Choose EATALO
Our Partners
Frequently asked questions
How far in advance do I need to place an order?
We recommend placing orders at least 24 hours in advance.For large or customised orders, 48 hours’ notice is preferred.For events catering for 200+ people, we recommend 3–5 days’ notice to ensure availability and the best service.
Do you cater for corporate events and recurring orders?
Yes. We specialise in:
- Office catering
- Meetings and workshops
- Recurring weekly orders
For ongoing catering, please contact us to discuss tailored solutions.
Is there a minimum order amount?
No, there is no minimum order requirement.
What payment methods do you accept?
We accept all major payment methods through our secure checkout, including Visa, MasterCard and American Express.
If you have an account with us, you may also choose to:
- Pay via online invoice, or
- Have orders billed to your account (payment due within 7 business days)
All payments are processed securely.
Do you cater for dietary requirements?
Yes. We offer a wide range of options, including:
- Vegetarian
- Vegan
- Gluten-free
- Dairy-free
- Nut-free
- Halal
Please note that while we take great care, our kitchen is not a fully allergen-free environment.
Can you cater for last-minute orders?
Sometimes — depending on availability.
Please contact us directly and we’ll let you know as soon as possible.
Can I customise my catering order?
Absolutely. You can:
- Mix and match menu items
- Adjust quantities
- Request substitutions (subject to availability)
For fully customised menus, please contact us directly.
How many people does one platter serve?
Recommended serving sizes are listed with each menu item.
If you’re unsure, our team is happy to help you choose the right quantities.
Do you deliver, or can I pick up?
We offer both delivery and pickup.
Available delivery windows and pickup times can be selected during checkout.
Can I speak to someone before placing a large order?
Of course. For large or event orders, we recommend contacting us so we can assist you personally.
What areas do you deliver to?
We currently deliver throughout the Sydney CBD and surrounding suburbs.
If your location falls outside our standard delivery area, please get in touch and we’ll do our best to accommodate.
Do you offer eco-friendly packaging?
Yes. We aim to use recyclable and sustainable packaging wherever possible.
How is the food packaged?
All catering is packed in professional, food-safe packaging, clearly labelled and designed for easy sharing in office and event settings.
What happens if my delivery is late?
We work to strict delivery schedules.
If an issue arises, our team will contact you immediately to keep you informed.
Can I cancel or change my order?
Yes — changes or cancellations are possible with sufficient notice:
- Standard orders: Up to 24 hours’ notice
- Large orders: Minimum 48 hours’ notice
- Large group orders (100–200 people): At least 5 business days’ notice
Requests outside these timeframes may not be possible due to preparation and sourcing requirements.
Do you provide invoices for corporate clients?
Yes. Invoices and receipts are available upon request.
Do you provide invoices for corporate clients?
Yes. Invoices and receipts are available upon request.
Can I order catering for early mornings?
Yes. Early morning delivery slots are available, subject to availability.
Do you cater for private events as well?
Yes, we cater for private parties, birthdays and celebrations.